

Some are continuously in legal or financial hardship. In retrospect, I have seen the model above play out in a range of executives I have worked with. It is only through an unwavering focus on a positive future state, however, that we can clean behind the curtain. It is easy to define what is wrong with a situation, and a bit of self-awareness can help understand how you got here. This premise aligns with the concept of communicating vision, of taking others and yourself from here to there. It is ironic then that most people have a great deal of clarity about what it is they do not want. Scott notes that “You will bring into your life whatever it is you have the most clarity about”. So we acknowledge the curtain, and we see ourselves in the situation, but cleaning up can only occur if we know where we are going. They are almost always about me.” We need to be aware of how often we find ourselves looking back at us from behind curtains we see in others.

As Scott notes, “All conversations are with myself, and sometimes they involve other people.” and “The issues in my life are rarely about you. The “fierce conversation” starts with the individual. Scott highlights this principle stating that “our lives are mirrors accurately reflecting us back to ourselves”. Our criticism of others can be amplified as projections of what we find unsatisfactory in ourselves. When seeing issues in other people or organisations, it is important to understand that what annoys us most are generally issues we see clearly in ourselves. “The truth will set you free, but first it must irritate you.” This choice is necessary yet confronting and uncomfortable. As Scott notes, “authenticity is not something you have it is something you choose”. Closing the gap, however, must be intentional. Getting to a place where there is misalignment in identities can be a gradual and unconscious process. Susan Scott speaks to this with her second principle of Fierce Conversations of coming out from behind yourself to ensure there is integrity and authenticity in personal lives and in organisations.

While there will always be a “back of house” that is not presented to the public, there should be minimal shock when you discover what is behind the curtain. Instead of leaving the situation or ignoring or accommodating these gaps, a third option is to directly address the disparity.
